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Terms of Service

Effective Date: June 2, 2026  |  CatchUp Dispatch

1. Platform Role & Liability

CatchUp Dispatch operates solely as an independent technology provider. The platform facilitates:

• Live GPS location tracking for towing fleets
• Automated digital invoicing and payment records
• Dispatch organization and job management tools

2. User Responsibilities

Fleet owners and operators using CatchUp Dispatch are solely responsible for:

• All service pricing communicated to customers
• Customer interactions, disputes, and resolutions
• Safety compliance and proper vehicle operation
• Fulfillment of any towing or roadside assistance services rendered

3. Account & Data

By creating an account on CatchUp Dispatch, you agree to:

• Provide accurate and up-to-date registration information
• Maintain the confidentiality and security of your login credentials
• Notify us immediately of any unauthorized access to your account

4. Subscription & Billing

Subscription and Free Trial Terms: CatchUp offers a 14-day free trial for new users. No credit card configuration or payment information is required to start or during this 14-day trial period.

Upon expiration of the free trial, users must enter a valid credit card to activate their paid subscription. The standard subscription fee is $20.00 per month, billed automatically on a recurring monthly basis until canceled.

• Subscription fees are billed monthly from the date your paid plan begins
• You may cancel at any time through your dashboard settings
• Cancellation takes effect at the end of the current billing period — no partial refunds
• CatchUp reserves the right to update pricing with advance notice

6. Privacy Policy

We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number to the towing provider, you (the stranded motorist) agree to receive text messages from the CatchUp platform regarding your vehicle's towing status and tracking links. Message frequency varies depending on activity. Message and data rates may apply. You can reply STOP to opt-out at any time.

7. Contact Us

For questions regarding these terms, contact us at info@catchupservice.com.

I Understand & Agree ✓